Privacy Policy
Neelie Wicks Author Customer Privacy Notice
General
This privacy notice tells you what to expect me to do with your personal information if you submit information via my website.
My website contains links to other sites not controlled or operated by me, Neelie Wicks. They are provided for reference only and are not a recommendation. I take no responsibility for for the information contained on these sites, or any other sites connected to these sites.
Contact details
Email: neelie@neeliewicks.com
I am committed to protecting the privacy of users of my website in accordance with the UK Data Protection Act 2018.
Collection and use of personal information
- I will only use the information provided for the purpose in which it is intended (i.e. In order to respond to an enquiry from a visitor to my site who has completed the contact me form on my website)
- This information will not be released to or discussed with a third party
- Access to this information is limited to Neelie Wicks who requires that information to provide a response to the contents of a contact me form submitted via the web
- Personal information is only taken from that provided by the visitor via the contact me form and is used solely to respond to the visitor’s communication/enquiry
I do not collect any personal data about you on this website, apart from information which you volunteer. This personal information may include:
- Your name and your email address
- Any other personal data relating to you that you provide to me in connection to your communication/enquiry
Retention of personal data
I will not hold your personal data for longer than is necessary. I retain your personal data for as long as needed to adequately respond to your communication/enquiry, or to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise between you and me.
Collection and use of technical information
When you visit my website, the following information is retained about that visit:
- The IP address of the visitor’s web server
- The top level domain name used (for example; .com, .org, .net)
- The previous website address from which the visitor reached us, including any search terms used
- Google Analytics which shows the traffic of visitors around this website (for example; pages accessed and documents downloaded)
- The type of web browser and operating system used by the website visitor
I will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. Technical information will never be disclosed in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by law.
The technical information will be used only for statistical and other administrative purposes.
Lawful bases
My lawful bases for using personal information to communicate with website visitors is to reply to an email communication from them, following their visit to my website and their submission of a communication/enquiry form to me.
Personal information is received from
Information given by the visitor to my website via a communication/enquiry form.
Information retention
Email addresses and names will be kept for the duration of any resulting communication with the website visitor and Neelie Wicks. These details will not be stored in any data retrieval system.
How to complain
If you have any concerns about my use of your personal data (for example; your name or email address) please contact me using the contact details at the top of this privacy notice.
If you remain unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number ) 0303 123 1113
© 2024 Neelie Wicks